1. Entering the Store
- Greeting the staff:
- "Hello/Good morning/Good afternoon."
- "Hi there!"
- If a staff member greets you:
- "Hello. How can I help you today?"
- "Are you looking for anything in particular?"
- You can respond with: "I'm just browsing, thanks." (If you don't need immediate assistance)
2. Finding Items
- Asking for the location of an item:
- "Excuse me, where can I find...?" (e.g., "Excuse me, where can I find milk?")
- "Could you tell me where the...is?" (e.g., "Could you tell me where the bread is?")
- "Do you have any...?" (e.g., "Do you have any fresh apples?")
- If you can't find something:
- "I can't seem to find the..." (e.g., "I can't seem to find the sugar.")
3. Asking About Products
- Asking about the price:
- "How much is this?"
- "How much does this cost?"
- Asking about features or details:
- "What kind of...is this?" (e.g., "What kind of cheese is this?")
- "Is this...?" (e.g., "Is this organic?")
- "Does this contain...?" (e.g., "Does this contain nuts?")
4. Making a Purchase
- Choosing an item:
- "I'll take this one."
- "I'd like to buy this."
- Asking for a bag:
- "Can I have a bag, please?"
- Asking about payment methods:
- "Do you accept credit cards?"
- "Can I pay with a debit card?"
- At the checkout:
- The cashier might say: "That will be..." (e.g., "That will be $10.50.")
- You can respond with: "Here you go." (When handing over payment)
- Receiving change:
- The cashier might say: "Here's your change."
- Ending the transaction:
- "Thank you. Have a nice day!"
- You can respond with: "Thank you, you too!"
Example Dialogue:
- Customer: "Excuse me, where can I find the eggs?"
- Staff: "They're in aisle 4, next to the milk."
- Customer: "Great, thanks!"
- (Later, at the checkout)
- Cashier: "That will be $7.85."
- Customer: "Here you go."
- Cashier: "Here's your change and your receipt. Have a nice day!"
- Customer: "Thank you, you too!"
Extra Tips:
- Use "please" and "thank you" to be polite.
- If you need help, don't hesitate to ask a staff member.
- In smaller stores, it's common to make small talk with the staff.