A: I have a reservation. My name is Jack Kaplans.
B: May I please see your ID, Mr. Kaplans?
A: Certainly. Here it is.
B: Thank you. Do you have a credit card, Mr. Kaplans?
A: Yes, I do. Do you accept American Express?
B: I'm sorry, sir, only VISA or MasterCard.
A: Here is my VISA card.
B: Okay. You have room 407, it's a queen-size single bed, spacious and a non-smoking room. Does that fit?
A: Yes, it sounds like everything I expected.
B: Here's your key, sir. If you need anything, just dial 0 on your room phone.
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